Call center interview questions

47 Call center interview questions and answers

The interview questions below can be used for call center positions such as: Call center manager; Call center assistant; Call center supervisor; Call center coordinator, Call center director, Customer services, Quality assurance etc. It also be used for phone interview, second interview, behavioral (competencies based) interview…

I. Sample call center interview questions

1. What is your philosophy towards call center work?

2. Why do you want to work as this call center position in this organization?

3. Tell me about a suggestion you have made as call center?

4. Why should we hire you as call center?

5. What does Customer Satisfaction mean to you?

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